Company data from Slovak public registers

Andromia Insight

Customer Service World k. s.

Company financial profile・Company ID 45495220・Kaštieľska 2, 821 05 Bratislava - mestská časť Ružinov・Founded 2010

Financial reportFinancial statements
Active

Turnover 2025

4.51 M €

+11 %
Company ID
45495220
Tax ID
2023015610
VAT ID
SK2023015610, under §4, registered since Monday, May 10, 2010
Registered office
Customer Service World k. s.Kaštieľska 2 821 05 Bratislava - mestská časť Ružinov
Established
Friday, April 16, 2010
Legal form
Komanditná spoločnosť
Registered in
Obchodný registerMestský súd Bratislava III, Sr/898/B

Profit 2025

329 K €

+65 %Net profit after tax

Assets

1.62 M €

+24 %Total assets, stated excl. VAT

Equity

330 K €

+65 %Assets less external liabilities

Debt ratio

77.7 %

−5.2 ppLiabilities / total assets

Gross margin

97.1 %

+0.6 ppGross profit / sales
Coming soon

Andromia score

—

Profit

+65 %
195 K €197 K €156 K €204 K €319 K €247 K €197 K €−231 K €144 K €402 K €199 K €329 K €2014201520162017201820192020202120222023202420252014195 K €2015197 K €2016156 K €2017204 K €2018319 K €2019247 K €2020197 K €2021−231 K €2022144 K €2023402 K €2024199 K €2025329 K €

Profit after tax as reported in each year's financial statements. A negative value is a loss.

Revenue

+11 %
2.41 M €2.39 M €2.08 M €2.66 M €2.97 M €3.6 M €4.06 M €3.9 M €4.23 M €4.07 M €4.05 M €4.51 M €20142015201620172018201920202021202220232024202520142.41 M €20152.39 M €20162.08 M €20172.66 M €20182.97 M €20193.6 M €20204.06 M €20213.9 M €20224.23 M €20234.07 M €20244.05 M €20254.51 M €

Sales of products, services and goods, i.e. income from the company's core business, without other revenue.

Income tax

Tax liability trend

64 K €60 K €47 K €59 K €91 K €73 K €60 K €415 €39 K €116 K €50 K €91 K €201420152016201720182019202020212022202320242025Total tax · 201464 K €Total tax · 201560 K €Total tax · 201647 K €Total tax · 201759 K €Total tax · 201891 K €Total tax · 201973 K €Total tax · 202060 K €Total tax · 2021415 €Total tax · 202239 K €Total tax · 2023116 K €Total tax · 202450 K €Total tax · 202591 K €Current tax · 201464 K €Current tax · 201562 K €Current tax · 201646 K €Current tax · 201759 K €Current tax · 201891 K €Current tax · 201973 K €Current tax · 202059 K €Current tax · 20210 €Current tax · 202239 K €Current tax · 2023116 K €Current tax · 202450 K €Current tax · 202591 K €

Total tax is the income tax reported in the income statement. Payable tax is the part the company pays to the state for that year.

Financial indicators

Calculated from accounting statements using standard financial formulas.

Net margin

7.3 %

+2.4 pp

Profit / revenue

Profit margin

7.3 %

+2.4 pp

Profit / sales

ROA

20.3 %

+5.1 pp

Return on assets

ROE

99.9 %

Return on equity

Return on costs

7.9 %

+2.7 pp

Profit / (revenue − profit)

Added value to revenue

97.1 %

+0.8 pp

Added value / revenue

Earnings before tax

420 K €

+69 %

Profit + income tax

Effective tax

21.7 %

+1.6 pp

Income tax / earnings before tax

Total revenue

Sales + other operating + financial income

2.42 M €20142.39 M €20152.08 M €20162.66 M €20172.98 M €20183.61 M €20194.07 M €20203.9 M €20214.23 M €20224.07 M €20234.06 M €20244.51 M €2025

All of the company's revenue for the year. Unlike sales, it also includes asset sales, financial and other revenue.

Income statement

Item2022202320242025
Sales of products, services and goods4.23 M €4.07 M €4.05 M €4.51 M €
Value added3.64 M €3.86 M €3.91 M €4.38 M €
Operating revenue4.23 M €4.07 M €4.06 M €4.51 M €
Profit after tax144 K €402 K €199 K €329 K €
Income tax39 K €116 K €50 K €91 K €
Current income tax39 K €116 K €50 K €91 K €

Revenue, costs and profit for each year, from the published financial statements.

Non-profit resources and costs

Item2022202320242025
Personnel costs3.39 M €3.28 M €3.63 M €3.91 M €

The main activity is untaxed, the business activity taxed. Figures from the published financial statements.

Assetsexcl. VAT

  • Non-current assets71 K €
  • Current assets1.54 M €
  • Accruals and deferrals9,412 €

What the company holds at year end: non-current and current assets, stated excl. VAT.

Liabilities and equity

  • Equity330 K €
  • Liabilities1.26 M €
  • Accruals and deferrals32 K €

How those assets are financed: equity and external liabilities. Equity and liabilities always equal assets.

Balance sheet

Assets (excl. VAT)

Item2022202320242025
Total assets1.26 M €1.25 M €1.31 M €1.62 M €
Non-current assets81 K €35 K €77 K €71 K €
Property, plant and equipment81 K €35 K €70 K €64 K €
Non-current intangible assets0 €0 €6,960 €6,960 €
Non-current financial assets0 €0 €0 €0 €
Current assets1.17 M €1.21 M €1.23 M €1.54 M €
Inventory0 €0 €0 €0 €
Non-current receivables0 €0 €0 €0 €
Current receivables967 K €1.11 M €1.01 M €1.1 M €
Current financial assets0 €0 €0 €0 €
Financial accounts207 K €98 K €218 K €446 K €
Accruals and deferrals6,482 €6,760 €7,780 €9,412 €

Liabilities and equity

Item2022202320242025
Total equity and liabilities1.26 M €1.25 M €1.31 M €1.62 M €
Equity264 K €403 K €199 K €330 K €
Share capital250 €250 €250 €250 €
Funds and other equity components0 €0 €0 €0 €
Profit/loss of previous years120 K €0 €0 €0 €
Profit/loss for the accounting period after tax144 K €402 K €199 K €329 K €
Liabilities998 K €850 K €1.09 M €1.26 M €
Non-current liabilities81 K €90 K €99 K €109 K €
Current liabilities757 K €618 K €840 K €967 K €
Short-term financial assistance0 €0 €0 €0 €
Long-term bank loans0 €0 €0 €0 €
Short-term bank loans1,261 €2,880 €3,911 €2,630 €
Provisions159 K €139 K €146 K €183 K €
Accruals and deferrals0 €0 €26 K €32 K €

Assets and how they are financed at the end of each year. Assets are stated excl. VAT.

Company reliability

  • The entity is listed as an unreliable VAT payerNo
  • Former unreliable VAT payerNo
  • Excess VAT deductionLatest taxable period0526Excess deduction for the period0 €Tax liability for the period22,773.37 €No
  • Tax reliability indexReliable
  • Tax debtNo
  • State receivablesNo
  • State court receivablesNo
  • Debt with VšZPNo
  • Debt with UnionNo
  • Debt with Social Insurance AgencyDebt amount9.94 €Yes

Central Register of Contracts

Contract count3
Total amount73 €
Counterparties2
Latest contractWednesday, May 22, 2024

Largest partners

View all

Recent contracts

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Zdroj: Centrálny register zmlúv (www.crz.gov.sk), Úrad vlády SR, licencia CC BY 4.0

Business activities

11 registered activities

  • administratívne služby,Valid from Friday, April 16, 2010
  • činnosť podnikateľských, organizačných a ekonomických poradcov,Valid from Friday, April 16, 2010
  • kúpa tovaru na účely jeho predaja konečnému spotrebiteľovi (maloobchod) alebo iným prevádzkovateľom živnosti (veľkoobchod),Valid from Friday, April 16, 2010
  • organizovanie kurzov, školení a seminárov,Valid from Friday, April 16, 2010
  • počítačové služby,Valid from Friday, April 16, 2010
  • prieskum trhu a verejnej mienky,Valid from Friday, April 16, 2010
  • reklamné a marketingové služby,Valid from Friday, April 16, 2010
  • služby súvisiace s počítačovým spracovaním údajov,Valid from Friday, April 16, 2010
  • sprostredkovateľská činnosť v oblasti obchodu,Valid from Friday, April 16, 2010
  • sprostredkovateľská činnosť v oblasti služieb,Valid from Friday, April 16, 2010

Statutory bodies and related persons

Statutory body

2 active of 2
  • Dr. Dr. Fin MartensenActive
    Štatutárny orgán štatutára, ktorým je právnická osobafrom Friday, April 16, 2010

    Address Halbgasse 3-5/3/27, A-1070 Wien, Rakúska republika

  • ecuserv s. r. o.Active
    Komplementárfrom Friday, April 16, 2010

    Address Žilinská 8, 81105 Bratislava, Slovenská republika

Related persons

2 active of 3
  • ecuserv s. r. o.Active
    Komplementárfrom Thursday, February 2, 2023

    Address Žilinská 8, 81105 Bratislava, Slovenská republika

  • Dr. Dr. Fin MartensenActive
    Komanditistafrom Friday, April 16, 2010

    Address Halbgasse 3-5/3/27, A-1070 Wien, Rakúska republika

    Share100 %Contribution250 EUR
  • ecuserv s. r. o.Ended
    KomplementárFriday, April 16, 2010 – Wednesday, February 1, 2023

    Address Žilinská 8, 81105 Bratislava, Slovenská republika

Company history

2 changes in the register

  • Registered office

    3 records
    • Kaštieľska 2, 82105 Bratislava - mestská časť Ružinov, Slovenská republikafrom Friday, October 27, 2017
    • Hraničná 12, 82105 Bratislava, Slovenská republikaSaturday, December 1, 2012 – Thursday, October 26, 2017
    • Žilinská 8, 81105 Bratislava, Slovenská republikaFriday, April 16, 2010 – Friday, November 30, 2012

Registration

Registered in Business Register

Register
Obchodný register
Registration court
Mestský súd Bratislava III
Registration number
Sr/898/B
Main activity
Činnosti stredísk poskytujúcich služby prostredníctvom telefónu – call centrá
Sector (ESA 2010)
Nefinančné korporácie pod zahraničnou kontrolou
Tax registration
Active
VAT registration
Active

Legal facts

3 entries from the business register

  • Friday, October 27, 2017Rozhodnutie spoločníkov zo dňa 19.10.2017.
  • Saturday, December 1, 2012Rozhodnutie spoločníkov zo dňa 22.10.2012.
  • Friday, April 16, 2010Spoločnosť bola založená spoločenskou zmluvou dňa 24.3.2010 v zmysle príslušných ustanovení z.č. 513/1991 Zb. Obchodný zákonník.
Customer Service World k. s.

Registered office

Customer Service World k. s.

Kaštieľska 2, 821 05 Bratislava - mestská časť Ružinov

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